93ko Terms and Conditions

These terms and conditions ("Terms") apply to the use of the 93ko platform and all its services, products, and features. These Terms form a binding agreement between you ("User") and 93ko. By using 93ko services through our website, mobile version, or any device, you are automatically considered to have accepted these Terms.

93ko is a trusted online gaming platform offering a variety of gaming options in Bangladesh, including online casino, slots, cricket betting, and live games. Our goal is to make your gaming experience safe, fair, and enjoyable.

93ko reserves the right to modify these Terms at any time. Continuing to use the platform after updated Terms are published means you have accepted those changes. We therefore recommend reviewing this page regularly.

2.1 Eligibility Requirements

To open an account and use services at 93ko, you must meet the following conditions:

• You must be at least 21 years of age.
• Online gaming must be legally permitted in the country or region from which you are playing.
• All information you provide must be true, accurate, and complete.
• One person may open only one account.

2.2 Account Creation Rules

The name, address, date of birth, and contact details provided at registration must be accurate. An account created with false information may be closed at any time and deposited funds may be forfeited.

2.3 Identity Verification

93ko may request identity documents, proof of age, or proof of payment method at any time. Failure to submit the required documents may result in the account being temporarily or permanently suspended.

3.1 Deposit

To deposit funds at 93ko, you can use bKash, Nagad, or Rocket. The minimum deposit amount for each payment method is ৳500.

• You must use a payment method registered in your own name.
• Deposits using third-party accounts or cards are not permitted.
• Deposits are generally credited to your account instantly.

3.2 Withdrawal

The minimum withdrawal amount for winnings is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

3.3 Payment Processing Delays

Withdrawals may occasionally be delayed due to system verification or security checks. In such situations, please contact the 93ko support team.

4.1 Welcome Bonus

93ko offers new members a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. If you deposit ৳16,000 or more, the maximum bonus of ৳15,000 applies and your total balance will be ৳31,000.

4.2 Wagering Requirements

To make the welcome bonus withdrawable, you must wager 20 times the bonus amount. Wagering is calculated only on the bonus amount — not on the deposit amount. For example, if your bonus is ৳2,000 you must place a total of ৳40,000 in wagers.

• Bonuses may only count toward wagering on specific games.
• A bonus offer can be claimed only once — one per household or IP address.
• The maximum bet amount during an active bonus must remain within the limit set by 93ko.
• If evidence of bonus abuse is found, the account may be suspended.

4.3 Other Promotional Offers

Separate terms and conditions may apply to the VIP program, weekly cashback, and other special offers. The specific terms of each offer will be stated on the relevant promotion page.

93ko's VIP program has three tiers. You can be automatically promoted to a higher tier based on your regular play.

Bronze

The entry level of the program. At this tier, weekly cashback of up to 0.3% is available. You can move to a higher tier through active gaming.

Silver

Upon reaching the intermediate tier, weekly cashback increases to up to 0.7%. Additional benefits and priority support are available.

Gold

At the highest VIP tier, weekly cashback of up to 1.0% applies. Gold members receive exclusive offers and dedicated personal support.

93ko is committed to maintaining a fair and transparent gaming environment. The following activities are strictly prohibited, and violations will result in the account being closed:

• Opening or operating multiple accounts.
• Abusing or manipulating bonus benefits.
• Using fraudulent payment methods.
• Attempting to influence the gaming system using software or bots.
• Participating in money laundering or illegal financial activities.
• Attempting to access another user's account without authorization.
• Engaging in any form of harassment or offensive behavior on the platform.

93ko reserves the right to investigate any suspicious activity and may notify the relevant authorities if necessary.

7.1 Game Results

The results of all games on the 93ko platform are determined through Random Number Generator (RNG) technology. Each game result is completely independent and does not depend on previous results. 93ko regularly has games tested by third parties to ensure fair play.

7.2 Technical Issues

93ko shall not be liable if a game is interrupted mid-session or a server issue occurs. However, in such events, an attempt will be made to refund the user's wagered amount. Incorrect figures or results displayed due to technical errors will be considered void.

7.3 Connectivity Issues

93ko is not liable for any loss in an ongoing game caused by loss of internet connection. Ensuring a stable internet connection is the user's own responsibility.

8.1 Closure by User

You may request to close your account at any time. It is recommended that you withdraw any valid balance in your account before making the request.

8.2 Suspension by 93ko

93ko may temporarily or permanently suspend your account for any of the following reasons:

• Violation of any clause of these Terms.
• If evidence of fraud or suspicious activity is found.
• If the account was registered with false information.
• Failure to provide documents requested for identity verification.
• If the account remains inactive for an extended period.

In the event of permanent account closure, any valid balance will be returned, though this does not apply in cases of misconduct.

93ko takes the protection of your personal information very seriously. We use SSL encryption and modern security technology to keep your data safe. Your information is not shared with third parties beyond legal obligations.

To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

93ko gives the highest priority to responsible gaming. Online gaming is for entertainment purposes, not as a source of income. If you feel your gaming habits are getting out of control, please contact our support team.

We provide self-exclusion and deposit limit features. For more details, visit our Responsible Gaming page.

93ko is exempt from liability to the maximum extent possible for any direct or indirect loss arising from use of the platform. 93ko is not liable for:

• Loss caused by the user's own internet connection or device issues.
• Issues caused by the failure of third-party service providers (payment gateways, game providers).
• Unauthorized third-party access to an account where the user's own negligence is involved.
• Personal consequences of gaming addiction or financial loss.

If you have any dispute or complaint, please contact our support team first. We provide support in Bangla and English 24/7 — via live chat and email.

Contact address: [email protected]

After a complaint is submitted, 93ko will review it within a reasonable time and communicate its decision. This decision will be considered final.